Accessibility Statement

Last Updated: February 3, 2026

At Clauna, we are committed to making our website, https://clauna.co.uk/, accessible and user-friendly for everyone, including individuals with visual, hearing, cognitive, and motor impairments. We aim to ensure that our digital experience is inclusive and follows the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards.

1. Our Commitment to Inclusion

We believe that the internet should be available to everyone, regardless of their circumstances or ability. To fulfill this commitment, we have implemented several measures to ensure our store meets the highest accessibility standards:

Information and user interface components are presentable to users in ways they can perceive (e.g., alt text for images).
Operable: All navigation and interface components are usable by all (e.g., keyboard-only navigation).
Understandable: Information and the operation of the user interface must be clear and predictable.
Robust: Content is compatible with a wide variety of assistive technologies, including screen readers.

2. Specific Accessibility Features

To help all our customers shop with ease, we have optimized the following features:

Keyboard Navigation: You can navigate through our product pages, cart, and checkout using only a keyboard (Tab, Enter, and Space keys).
High Contrast: We maintain a minimum contrast ratio of 4.5:1 for all text to ensure readability for users with low vision.
Text Resizing: Users can zoom in up to 400% without the text spilling off the screen or losing functionality.
Screen Reader Support: Our site is structured using semantic HTML (H1, H2, H3 tags) to ensure screen readers (like NVDA, JAWS, or VoiceOver) can interpret the page flow accurately.
Descriptive Links: We avoid generic links like "click here," instead using descriptive text like "View our Clauna Pillow collection."

3. Compliance Status

This website is partially compliant with WCAG 2.2 Level AA. We are currently working on resolving minor limitations found in third-party apps (such as social media feeds) to reach full compliance.

4. Technical Specifications

Accessibility of Clauna relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML5
WAI-ARIA
CSS3
JavaScript

5. Feedback and Contact Assistance

We welcome your feedback on the accessibility of our website. If you encounter any barriers or need assistance placing an order, our UK-based team is here to help:

Business Name: Clauna

Registration Number: 001775514

Business Address: 51 Barwick Rd, London E7 0JE, United Kingdom

Warehouse Address: Bunker 166, Oswestry SY10 8DH, United Kingdom

Phone: +44 (736) 598-0548

Email: contact@clauna.co.uk

Business Hours: 09:00 AM – 05:00 PM (Mon to Fri), (GMT) Greenwich Mean Time (London)

Live Chat: Available on the website

We aim to respond to accessibility-related inquiries within 2 business days.

6. Policy Updates

Clauna reserves the right to update or modify this Accessibility Statement at any time to reflect improvements, legal requirements, or changes in accessibility standards. Any updates will be posted on this page with a revised “Last Updated” date.