Payment Policy

1. Accepted Payment Methods

At Clauna, we offer various secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit and Debit Cards: American Express, Discover, MasterCard, and Visa.
• Digital Wallets: Apple Pay, Google Pay, PayPal, and Shop Pay.
• Other Methods: Diners Club.

All payments are processed in British Pounds (GBP).

2. Payment Processing

• Payment must be made at the time of purchase.
• Orders are processed and shipped only when full payment is received.
• If a payment is declined or fails, the order will not be confirmed.

3. Prices and Currency

• All prices listed at clauna.co.uk are in British Pounds (GBP).
• Prices are subject to change without notice.
• All prices listed include taxes and shipping; there are no additional costs calculated at checkout.

4. Secure Payment Processing

• Clauna uses SSL encryption and trusted payment gateways to ensure the security of your transactions.
• We do not store your full credit card or sensitive payment information on our servers.

5. Refunds and Chargebacks

• Refunds are processed in accordance with our Return and Refund Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues with your transaction, please contact us first at contact@clauna.co.uk.

6. Fraud Prevention

• Clauna reserves the right to cancel or suspend any order where fraud or unauthorized activity is suspected.
• For high-value transactions, additional identity verification may be required.

7. Contact Information

Webshop Name: Clauna (Owned by Lykke Group LLC)
Registered Address: 1470 West St, Wilson, WY 83014, United States
Registration Number: 2025-001775514

Email: contact@clauna.co.uk
Phone: +44 (747) 257-2143

Customer service opening hours (GMT)

• Monday to Friday: 09:00 – 17:00
• Saturday & Sunday: Closed