Legal Notice
Last Updated: February 3, 2026
This Legal Notice provides the mandatory information required under UK law regarding the identity of the service provider and the legal framework governing the use of the Clauna website (https://clauna.co.uk/).
1. Business Ownership & Identification
The website is owned and operated by the business entity Clauna.
- Business Name: Clauna
- Company Registration Number: 001775514
- Registered Office Address: 51 Barwick Rd, London E7 0JE, United Kingdom
- Registration Authority: Registered in the United Kingdom.
2. Contact Information
We facilitate direct and effective communication through the following channels:
- Email: contact@clauna.co.uk
- Phone: +44 (736) 598-0548
- Live Chat: Available on the website
- Business Hours: 09:00 AM – 05:00 PM (Mon to Fri), (GMT) Greenwich Mean Time (London)
3. Logistics & Order Fulfillment
In the interest of full transparency regarding our supply chain, please be advised that our physical inventory is stored and dispatched from our local fulfillment partner:
- Warehouse Address: Bunker 166, Oswestry SY10 8DH, United Kingdom.
- Primary Carrier: Royal Mail.
4. Professional Liability & Regulations
- Consumer Rights: Clauna complies with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Electronic Commerce: This notice is provided in accordance with the Electronic Commerce (EC Directive) Regulations 2002.
5. Intellectual Property Rights
All trademarks, logos, brand names, product descriptions, and imagery displayed on this website are the intellectual property of Clauna or its licensors. Unauthorized reproduction, distribution, or modification of any content on this site is strictly prohibited under the Copyright, Designs and Patents Act 1988.
6. Disclaimer of Liability
- Accuracy of Information: While we strive to maintain the accuracy of all information on this site, Clauna assumes no liability for technical inaccuracies or typographical errors.
- External Links: Our website may contain links to third-party websites. Clauna has no control over the content of these sites and accepts no responsibility for any loss or damage that may arise from your use of them.
7. Online Dispute Resolution (ODR)
In the event of a dispute, we encourage customers to contact our support team first. Under UK law, if a resolution cannot be reached, you have the right to seek independent advice from Citizens Advice or utilize the UK's alternative dispute resolution (ADR) services.
8. Data Protection & Privacy
Information regarding how we collect, store, and protect your personal data can be found in our Privacy Policy, which is drafted in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
