Cookies

Last Updated: February 3, 2026

This Cookie Policy explains how Clauna ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, https://clauna.co.uk/. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work more efficiently, provide a better browsing experience, and offer information to the website owners.

2. How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly (e.g., keeping items in your shopping cart).
  • Understand how you use our site so we can improve the user experience.
  • Deliver relevant advertisements and track the performance of our marketing campaigns.

3. Types of Cookies We Use

We categorize our cookies into four main groups:

  • Strictly Necessary Cookies (Always Active): These are essential for the website to function. They include security cookies and cookies that allow you to use our shopping basket and checkout services. You cannot opt out of these.
  • Performance & Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. For example, we use Google Analytics to see which pages are the most and least popular.
  • Functional Cookies: These allow the website to provide enhanced functionality and personalization, such as remembering your preferences or region.
  • Targeting & Advertising Cookies: These may be set through our site by our advertising partners (like Meta or Google). They are used to build a profile of your interests and show you relevant ads on other sites.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Common third-party providers we use include:

  • Google: For analytics and advertising.
  • Shopify: For core e-commerce functionality.
  • Meta (Facebook): For advertising and social sharing.

5. Managing Your Preferences (Your Choice)

Under UK GDPR, we require your active consent before placing non-essential cookies on your device.

  • Cookie Consent Banner: When you first visit Clauna, a banner appears allowing you to Accept All, Reject All, or Manage Preferences.
  • Withdraw Consent: You can change your mind and withdraw consent at any time by clicking the "Cookie Settings" link in our website footer.

6. Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies or to alert you when a cookie is being set. Please note that if you block all cookies, parts of our website may not function correctly.

7. Data Protection & Privacy

Information collected via cookies may be considered personal data. For more details on how we protect your information, please visit our Privacy Policy.

8. Business & Contact Information

If you have any questions about our use of cookies, please contact us:

Business Name: Clauna

Registration Number: 001775514

Business Address: 51 Barwick Rd, London E7 0JE, United Kingdom

Warehouse Address: Bunker 166, Oswestry SY10 8DH, United Kingdom

Phone: +44 (736) 598-0548

Email: contact@clauna.co.uk

Business Hours: 09:00 AM – 05:00 PM (Mon to Fri), (GMT) Greenwich Mean Time (London)

Live Chat: Available on the website

9. Policy Updates

Clauna reserves the right to update or modify this Cookie Policy at any time to reflect changes in legal requirements, regulatory guidance, or how we use cookies and similar technologies.

Any updates will be posted on this page with a revised “Last Updated” date at the top.
We encourage users to review this Cookie Policy regularly. Continued use of our website after changes are published constitutes acceptance of the updated policy.